GENERAL ORDERING INFORMATION

PAYMENT OPTIONS
All prices are in US dollars.  Aquamasters, Inc. accepts Visa, Mastercard, Check in Advance, Money Order, LC, or Wire Transfers.

HOW TO ORDER
Aquamasters, Inc. offers four (4) easy ways to order.   Order On-Line, Phone, Fax, or US Postal Service. 
OR, type Your Phone number in the email message, and we'll be happy to return your call the next business day.

ORDER ON-LINE
Email your order to custerv@aquamasters.com .   Simply type in the product code, description, and quantity of the items that you want right in the email message.  Be sure to include your credit card number (Visa or Mastercard), the expiration date, and the name as it appears on the card.  Please include your daytime phone as we may have questions. 
Please provide the shipping address with zip code, and country code, if applicable.

ORDER BY PHONE
You may call our Customer Service department at (410) 252-2079.   Our office hours are Monday through Friday, from 9:00AM – 5:00 PM (Eastern Standard Time).   Please have the product number, product name, along with your Visa or Mastercard credit card number and expiration date available when you call. 

ORDER BY FAX
Print out a copy of the order form you want.  Fill out the order form, including your name, address and Visa or Mastercard credit card number.  Please include your daytime phone as we may have questions.  Include credit card number with expiration date, along with your signed order form.  If the Shipping Address is different from the Billing Address, Please indicate that info on the fax.

ORDER BY MAIL
Print out a copy of the order form.  Fill out the order form, including your name and address.  Please include your daytime phone as we may have questions.  Do not send cash.  Include check, money order, or Visa / Mastercard credit card number with expiration date, along with your signed order form. 

Mail this form to:
Aquamasters, Inc.
P.O. Box 392
Hunt Valley, Md. 21030
Attn: Sales Dept.

SHIPPING INFORMATION
Orders are generally shipped via UPS or US Postal Service, whichever is best for the customer.  Because of size and weight restrictions, some orders may be shipped via Common Carrier (Tractor Trailer).  Express Service such as Next Day, 2nd Day, 3-Day Air Service is also available if your needs are immediate.  Please indicate if you need an order to be expedited.

TERMS & CONDITIONS OF SALES
All sales are final.  No item may be returned without a Returned Goods Authorization Number (RGA).   A 25% restocking and handling fee will be placed on all returned goods.    Freight is the responsibility of the consumer.   
Special order items are non-returnable and non-refundable.

Order Form

Billing Address: ________________________________________________        

                             ________________________________________________  

                             ________________________________________________        

Shipping Address: ______________________________________________  

                                _______________________________________________

                                _______________________________________________

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Part #        Description                                                             Price                                    

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                                                                       SUBTOTAL:                                                        
                                                                       TAX: (Md 5%):                                                    
                       
                                                                                TOTAL:                                                         

Payment: (Check One)

___ Visa     ___ Mastercard    ___ Check Enclosed    ___ Send C.O.D.   ___Wire Transaction

Credit Card #                                                        Expires:                        

Name of Front of Card:                                                                               

Shipping Instructions:  (Check One):

__ UPS - Ground    __ 3-Day Select    __ 2-Day Air       __ Next Day Air    __ Truck Line

Questions & Comments:

Aquamasters, Inc.
P.O. Box 392
Hunt Valley, Md. 21030

(410) 252-2079
V / Fax
orders@aquamasters.com

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