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Commercial Aquatic Equipment & Pool and Spa Parts                                                                                               
For Questions, please email to
 custserv@aquamasters.com   410-252-2079   
The Source of Your Aquatic Equipment, Needs, & Supplies, Pool Parts

 

GENERAL ORDERING INFORMATION

PAYMENT OPTIONS
All prices are in US dollars.  Aquamasters, Inc. accepts Visa, Mastercard, Check in Advance, Money Order, LC, or Wire Transfers.

HOW TO ORDER
Aquamasters, Inc. offers four (4) easy ways to order.   Order On-Line, Phone, Fax, or US Postal Service. 
OR, type Your Phone number in the email message, and we'll be happy to return your call the next business day.

ORDER ON-LINE
Email your order to custerv@aquamasters.com .   Simply type in the product code, description, and quantity of the items that you want right in the email message.  Be sure to include your credit card number (Visa or Mastercard), the expiration date, and the name as it appears on the card.  Please include your daytime phone as we may have questions. 
Please provide the shipping address with zip code, and country code, if applicable.

ORDER BY PHONE
You may call our Customer Service department at (410) 252-2079.   Our office hours are Monday through Friday, from 9:00AM – 5:00 PM (Eastern Standard Time).   Please have the product number, product name, along with your Visa or Mastercard credit card number and expiration date available when you call. 

ORDER BY FAX
Print out a copy of the order form you want.  Fill out the order form, including your name, address and Visa or Mastercard credit card number.  Please include your daytime phone as we may have questions.  Include credit card number with expiration date, along with your signed order form.  If the Shipping Address is different from the Billing Address, Please indicate that info on the fax.

ORDER BY MAIL
Print out a copy of the order form.  Fill out the order form, including your name and address.  Please include your daytime phone as we may have questions.  Do not send cash.  Include check, money order, or Visa / Mastercard credit card number with expiration date, along with your signed order form. 

Mail this form to:
Aquamasters, Inc.
P.O. Box 392
Hunt Valley, Md. 21030
Attn: Sales Dept.

SHIPPING INFORMATION
Orders are generally shipped via UPS or US Postal Service, whichever is best for the customer.  Because of size and weight restrictions, some orders may be shipped via Common Carrier (Tractor Trailer).  Express Service such as Next Day, 2nd Day, 3-Day Air Service is also available if your needs are immediate.  Please indicate if you need an order to be expedited.

TERMS & CONDITIONS OF SALES
All sales are final.  No item may be returned without a Returned Goods Authorization Number (RGA).   A 25% restocking and handling fee will be placed on all returned goods.    Freight is the responsibility of the consumer.   
Special order items are non-returnable and non-refundable.

Order Form

Billing Address: ________________________________________________        

                             ________________________________________________  

                             ________________________________________________        

Shipping Address: ______________________________________________  

                                _______________________________________________

                                _______________________________________________

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Part #        Description                                                             Price                                    

__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________


                                                                       SUBTOTAL:                                                        
                                                                       TAX: (Md 6%):                                                    
                       
                                                                                TOTAL:                                                         

Payment: (Check One)

___ Visa     ___ Mastercard    ___ Check Enclosed    ___ Send C.O.D.   ___Wire Transaction

Credit Card #                                                        Expires:                        

Name of Front of Card:                                                                               

Shipping Instructions:  (Check One):

__ UPS - Ground    __ 3-Day Select    __ 2-Day Air       __ Next Day Air    __ Truck Line

Questions & Comments:

Aquamasters, Inc.
P.O. Box 392
Hunt Valley, Md. 21030

(410) 252-2079
V / Fax
orders@aquamasters.com

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Back to Aquamasters USA On-Line Catalog

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Orders must be Pre-Paid by major credit card: Visa, MasterCard, Discover, Certified Check, Money Order, or Check in Advance.   Aquamasters, Inc. reserves the right to require a certified check in lieu of credit card for certain items.  All Sales are Final.  No returns on special order items.   For returns of Stocking Items, an RGA (Return Goods Authorization) Number is required.  There will be a 25% Restocking Fee on Product Only.  We cannot refund shipping costs.  
Shipping
: Most Items can ship UPS.  Orders over 150-Lbs (combined)  or items that are too large to ship UPS will be sent via (Motor Freight Carrier) at an additional expense.  Some items less than 150-lbs must be shipped via Motor Freight because of "dimensional weight."  Questions about Shipping, Email us at custserv@aquamasters.com for Freight Quote. We need City, State, & zip code.   Hours are
 9am - 5pm Eastern Time (EST).  You can
Order On-Line or Call (410) 252-2079.  
Not Shipping Overseas at this time
.
  
Minimum Order $50.00.  Orders under $50 may be subject to an additional handling fee.  Prices, Product Specifications, and Appearances may be subject to change without notice.  Copy
right 2014  Aquamasters, Inc.    Last Updated May 2014.  Prices are in US Dollars & are Subject to Change without Notice.  Emailed Quotes are good for 30 days unless otherwise specified.    Aquamasters Home Page
Disclaimer: The information contained herein is included for illustrative purposes only, and to the best of our knowledge, is accurate and reliable.  Aquamasters, Inc) cannot however under any circumstances make any guarantee of results or assume any obligation or liability in connection with the use of this information.  As Aquamasters, Inc. has no control over the use to which others may put its product, it is recommended that the products be tested to determine if suitable for specific application and/or our information is valid in a particular circumstance.  Responsibility remains with the architect or engineer, contractor and owner for the design, application and proper installation of each product.  Specifier and user shall determine the suitability of products for specific application and assume all responsibilities in connection therewith.